Cookie Policy
Last updated: November 2024
1. Introduction
This Cookie Policy explains how Shelly Europe Ltd. (“we”, “us”, “our”) uses cookies and similar tracking technologies on the Shelly Fleet Manager website and web application at https://fleet.shelly.com/ (the “Service”).
By continuing to use the Service, you consent to the use of cookies as described in this policy in accordance with Regulation (EU) 2016/679 (GDPR) and Directive 2002/58/EC (ePrivacy Directive).
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website operators. Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (remain on your device for a set period).
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of the Service. They enable basic functions like page navigation, secure area access, and session management. The Service cannot function properly without these cookies.
| Cookie | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) — these cookies are strictly necessary for the provision of the Service.
3.2 Functional Cookies
These cookies allow the Service to remember choices you make (such as your language preference, time zone, or dashboard layout) and provide enhanced, personalized features.
| Cookie | Purpose | Duration |
|---|---|---|
| user_preferences | Stores UI preferences (language, timezone, theme) | 1 year |
| dashboard_layout | Remembers your dashboard configuration | 1 year |
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).
3.3 Analytics Cookies
We may use analytics cookies to understand how visitors interact with the Service. This helps us improve the Service and user experience. All analytics data is aggregated and anonymized where possible.
Legal basis: Consent (Art. 6(1)(a) GDPR). These cookies are only placed with your explicit consent.
4. Third-Party Cookies
The Service may include content or functionality from third-party providers (such as payment processors) that may set their own cookies. We do not control these cookies and recommend reviewing the relevant third-party privacy policies.
5. How to Manage Cookies
You can control and manage cookies in several ways:
- Browser settings: Most browsers allow you to refuse or delete cookies through their settings. Note that disabling strictly necessary cookies may prevent the Service from functioning correctly.
- Cookie consent: When you first visit the Service, you may be presented with a cookie consent mechanism allowing you to accept or reject non-essential cookies.
For more information about managing cookies in your browser, visit:
6. Local Storage and Similar Technologies
In addition to cookies, the Service may use local storage (HTML5) and similar browser storage mechanisms to store non-sensitive preferences and session data locally on your device. These technologies serve similar purposes to cookies and are subject to the same policies described herein.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. The updated version will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Shelly Europe Ltd.
103 Cherni Vruh Blvd., Sofia, 1407, Bulgaria
Email: dpo@shelly.com
General: fleet_manager@shelly.com